Shipping policy
Shipping Policy
To facilitate a smooth and efficient shipping process, RASEVA has partnered with reputed logistics partners for our shipping services.
We ensure that:
- All our products reach you in the best possible condition without damage.
- Packaging materials used are of the highest quality and sourced from reliable vendors.
- Every package undergoes thorough quality testing before shipping and delivery.
1. Shipping Destination
- We currently ship to addresses within the United States (USA) only.
- At this time, we do not offer international shipping. We plan to expand to additional countries in the future.
2. Subscription Services
By enrolling in a subscription program, customers authorize recurring charges until the subscription is canceled.
Subscription terms, billing intervals, and cancellation procedures will be clearly disclosed during checkout.
3. Shipping Fees
- We offer free standard shipping.
4. Order Confirmation & Processing
- Once you place your order, you will receive an order confirmation via email.
- Our team will process your order and hand it over to our logistics partner for delivery.
- If our logistics partner is unable to reach you at the shipping address or during the preferred delivery time, they will contact you to arrange a suitable solution.
- During peak seasons or promotional periods, order processing may take slightly longer due to increased demand. We appreciate your patience and understanding.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can use the tracking number to monitor your shipment through the shipping carrier's website.
6. Customer Support
If you have any questions or concerns regarding your order or the product delivered, please contact us at:
info@raseva.com